We are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personally identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to retinalosangeles.com. Feel free to email us with any questions you might have by using our contact form.
Who we are
Our website address is: retinalosangeles.com
Retina Los Angeles (Retina LA)
We are located at: 5400 Balboa Blvd., #126, Encino, CA 91316
What personal data we collect and why we collect it
Analytics: We collect standard anonymous data using google analytics for the purpose of evaluating website performance, optimizations and business intelligence.
Contact and Application Forms: We collect personal data such as name, email address, business name and the nature of the support request for the sole purpose of providing support to our valued customers. We keep contact form submission data for the duration of our time caring for you for customer service purposes, but we do not use the information submitted for marketing purposes.
Email Signup: We use email to collect first name, last name and email address for the sole purpose of delivery of occasional marketing, newsletters, practice updates, or technical alerts via email.
Information you provide: We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers want. Security is among our top priorities in keeping your Personal Information secure. Encrypted information cannot be read or recorded as it travels over the Internet. Additionally, access to your personal information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.
Editing, updating, correcting and deleting information about you
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email to firstname.lastname@example.org. When sending an email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way and your request will be managed within 1 week from receipt of the request.
By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By default, WordPress does not collect any analytics data. However, we do collect some anonymous analytics data.
Google Analytics: Google Analytics is Google’s analytics tool that helps us to understand how our visitors engage with our website and its properties. It uses a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie. For more information about their specific privacy policies visit their website: https://policies.google.com/
AddThis: AddThis provides social sharing tools that collect information from visitors. This information does not directly identify an individual and is instead designed to identify the devices used by our visitors. However, in certain circumstances, the visitor may opt to share their email address with AddThis to facilitate the services. These email addresses are not used for online behavioral advertising. For more information about their specific privacy policies visit their website: http://www.addthis.com/privacy
Who we share your data with
By default, WordPress does not share any personal data with anyone. We share your data with Mailchimp.com to collect first name, last name and email address for the sole purpose of delivery of occasional marketing, newsletters or technical alerts via email. For more information about their specific privacy policies visit their website: https://mailchimp.com/legal/privacy/
How long we retain your data
We keep contact form entries, and analytics records for twenty-six months, and customer purchase records for at least seven years or for the duration of the contracted relationship. We retain our Mailchimp.com data for as long as the customer remains opted-in to the service.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You can request to receive a summary of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through Akismet, an automated spam detection service.
Your contact information
For privacy-specific concerns, you may contact us via email: email@example.com or call 818-578-0004
How we protect your data
We use SSL encryption to protect data that you submit to us during the transit from your device to our servers.
We use two-factor authentication whenever possible.
What data breach procedures we have in place
Customers are notified within 72 hours of the discovery of a data breach via email.
What third parties we receive data from
Our website does not receive data about users from third parties, including advertisers.
What automated decision making and/or profiling we do with user data
Our website does not provide any service which includes automated decision making – for example, allowing customers to apply for credit, or aggregating data into an advertising profile.
Medical privacy notice.
This Section describes how medical information about you may be used and disclosed by us and how you can get access to this information. Please review it carefully. This notice applies to any of our health care practitioners, including employees, volunteers, and our business associates who treat you. Your “medical information” means all information that identifies you and relates to your past, present or future medical or mental health or condition including information about payment and billing for the health care services you receive.
Your medical information is safely secured in our Practice Management and Electronic Medical Records systems, provided by Nextech. Do NOT use our website or any of the online forms on our website to transmit your personal health information. All personal health information should be shared and stored only through our Practice Management and Electronic Medical Records systems, operated by Nextech.
We understand that your medical information is personal, and we are committed to its protection. This notice applies to all your medical information that we maintain, whether created by our staff or others. We are required by law to give you this notice of our legal duties and privacy practices with respect to your medical information, to follow the terms of this privacy notice, and to notify you following a breach of the privacy or security of any unsecured medical information. We may use your medical information so that we and other health care providers may provide you with medical treatment or services. Different health professionals may also share your medical information in order to coordinate the different services you need.
With your written consent, we may disclose your medical information to people outside our offices and/or locations who may be involved in your medical care after you leave our care. We may disclose your medical information so that treatment and services you receive may be billed by us to a third party. For example, your health plan may need to know about treatment you received so they will pay us for the services provided. We may also disclose your medical insurance information to obtain prior approval from your health plan. We may use and disclose your medical information for our internal operations, such as business management, and administrative activities, legal and auditing functions, and insurance-related activities. We may use medical information to make sure that all of our clients receive quality care, such as reviewing our processes or to evaluate the performance of those caring for you. We may also disclose information to doctors, nurses, technicians, and other personnel for review and learning purposes. With your written permission, we may release your medical information to a friend or family member who is involved in your medical care, or to someone who helped pay for your care. We may release your medical information to notify a family member, personal representative or another person responsible for your care of your location, general condition, or death. We also may release your medical information for certain disaster relief purposes.